Apex IT Solutions – Help & Support Center
Frequently Asked Questions
🔒 CCTV & Surveillance
What types of CCTV cameras do you install?
We install both IP and Analog cameras including dome, bullet, PTZ, and night vision cameras suited for residential and commercial security.
Do you offer remote monitoring?
Yes, our systems support remote viewing via mobile apps for live access anytime, anywhere.
Can I get a free site inspection?
Yes, we offer free site assessments to help design the best camera layout for maximum coverage.
Do you provide AMC for CCTV?
Yes, we offer flexible AMC plans (monthly, quarterly, half-yearly, yearly) for maintenance and support.
💻 IT & Networking Solutions
Do you repair computers and laptops?
Yes, we provide hardware repairs, OS installation, and software troubleshooting for all major brands.
Do you offer office network setup?
We handle LAN/WAN setups, structured cabling, router configuration, and server room installation for businesses.
Do you offer on-site IT support?
Yes, our technicians provide on-call and scheduled support for offices and home users.
📞 Intercom & Communication Systems
What intercom systems do you install?
We install EPABX, audio/video door phones, and multi-apartment systems for homes and offices.
Can intercoms connect with CCTV?
Yes, we can integrate intercom systems with CCTV for enhanced security and access control.
🛠️ AMC & Maintenance
What does your AMC include?
Our AMC covers inspections, firmware updates, cable checks, repairs, and full system health reports.
Do you offer emergency support?
Yes, AMC clients get priority emergency support within minimum response time.
📡 Wi-Fi & Access Control
Do you provide Wi-Fi setup?
Yes, we design and install Wi-Fi networks with routers, boosters, and mesh systems for complete coverage.
Do you offer biometric and RFID access systems?
Yes, we install biometric, RFID, and facial recognition systems integrated with attendance management.
⚙️ Warranty & Support
What warranty do you offer?
All our products include a standard 1-year warranty with free installation support.
How can I contact customer support?
You can call or WhatsApp us anytime at +91 70186 02929 for quick assistance.
🛍️ Ordering & Online Store
Can I buy products online?
Yes! You can buy CCTV cameras, DVRs, routers, and accessories directly from our online store with secure checkout.
Do you offer bulk purchase discounts?
Yes, we provide special pricing for corporate and bulk orders — contact us for a custom quote.
Get 10% Off on Your First Order
